Pre Sales Engineering 101

This article is the first in a series outlining my journey from site reliability engineering (SRE) to pre-sales engineering. The following tips will seem obvious to seasoned pre-sales engineers, but several were quite eye-opening for me when I first started.

1. Know how to host a successful Zoom | Teams | WebEx meeting. Sounds simple, but to make the entire experience feel smooth and seamless, it takes practice. Also, there are several key settings you need to configure before getting started, as many of Zooms defaults are sub-optimal for hosting meetings. For example, I like to use a unique meeting…